Privacy Policy

Effective Date: 24th May 2026

FeelRight is committed to protecting your privacy. This policy explains what personal data we collect, why we collect it, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018

1. Data Controller

The data controller responsible for your personal data is:

•       Business name: FeelRight

•       Email: oscarsheff@feelright.uk

2. What Data We Collect

We may collect the following types of personal data:

•       Contact details such as your name and email address, when you provide them voluntarily

•       Search queries you enter into our site (e.g. how you want to feel)

•       Usage data and browsing behaviour on our website

•       Cookie and device data (see Section 7)

Important note on health-related data: Search queries entered into FeelRight (such as symptoms or how you are feeling) may constitute special category data (health data) under UK GDPR. We only process this data on the basis of your explicit consent, which you provide by using our search feature. You may withdraw this consent at any time by contacting us.

3. Lawful Basis for Processing

We process your personal data on the following legal bases:

•       Consent — for health-related search queries

•       Legitimate interests — to improve our website, maintain security, and analyse usage patterns

•       Contractual necessity — to respond to your enquiries and provide the services you request

4. How We Use Your Data

We use your data to:

•       Provide personalised supplement and wellness recommendations

•       Improve and maintain our website

•       Respond to your questions and enquiries

•       Analyse how visitors use our site (in aggregate and anonymised where possible)

5. Sharing Your Data

We do not sell your personal data. We may share it with trusted third-party service providers (such as website hosting and analytics providers) who process data on our behalf under confidentiality and data processing agreements.

Some of our service providers (including Squarespace and Google Analytics) may be based outside the UK. Where data is transferred internationally, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements, such as Standard Contractual Clauses (SCCs) or an adequacy decision.

6. How Long We Keep Your Data

We retain personal data only for as long as necessary for the purpose it was collected, or as required by law. For specific retention periods, please contact us at oscarsheff@feelright.uk.

7. Cookies

Our website uses cookies. When you first visit FeelRight, you will be asked to consent to non-essential cookies via our cookie banner. You can accept or decline non-essential cookies at that point as well as “manage all”.

We use the following types of cookies:

•       Essential cookies — required for the website to function and cannot be disabled

•       Analytics cookies — help us understand how visitors use our site (only with your consent)

You can manage your cookie preferences at any time through our cookie banner or your browser settings. Disabling certain cookies may affect site functionality.

8. Your Rights

Under UK GDPR, you have the following rights:

•       Right of access — to request a copy of the data we hold about you

•       Right to rectification — to have inaccurate data corrected

•       Right to erasure — to request deletion of your data (‘right to be forgotten’)

•       Right to restrict processing — to ask us to limit how we use your data

•       Right to data portability — to receive your data in a portable, machine-readable format

•       Right to object — to object to processing based on legitimate interests

•       Right to withdraw consent — at any time, where processing is based on consent

To exercise any of these rights, please contact us at oscarsheff@feelright.uk. We will respond within one month.

9. Right to Complain

You have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe we have not handled your data appropriately. You can contact the ICO at www.ico.org.uk or by calling 0303 123 1113.

10. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure, including encryption and secure server infrastructure. However, no system can guarantee absolute security, and we cannot be held responsible for breaches outside our reasonable control.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

12. Contact

For any privacy-related queries, please contact: oscarsheff@feelright.uk

FeelRight Disclaimer

Effective Date: 7 February 2026

Please read this disclaimer carefully before using the FeelRight website.

1. Not Medical Advice

The content on FeelRight is provided for general informational and educational purposes only. It does not constitute medical advice, diagnosis, or treatment. FeelRight is not a registered medical or healthcare provider.

You should always:

•       Consult a qualified healthcare professional before taking any supplements, particularly if you are pregnant, breastfeeding, on prescribed medication, or have an existing health condition

•       Never disregard professional medical advice or delay seeking it because of something you have read on this website

•       Inform your doctor of any supplements you are taking or considering

2. No Guarantees

FeelRight does not diagnose, treat, cure, or prevent any medical condition or disease. All content, recommendations, and supplement suggestions are provided “as is” without any warranty of accuracy, completeness, or fitness for a particular purpose.

Individual results may vary. Supplements can interact with prescription medications and may not be suitable for everyone. Always check supplement suitability with a healthcare professional.

3. Information Currency

While we aim to keep content accurate and up to date, nutritional and supplement guidance evolves. We cannot guarantee that all information on the site reflects the most current research or regulatory guidance. You should verify any supplement or health information with a professional before acting on it.

4. Intended for Adults

This website and its recommendations are intended for adults aged 18 and over. Supplements are not always suitable for children or young people. If you are under 18, please consult a parent, guardian, or healthcare professional before using any supplement.

5. Medical Emergencies

If you are experiencing a medical emergency, call 999 immediately. Do not use this website to seek emergency medical advice.

6. Limitation of Liability

To the fullest extent permitted by applicable law (including the Consumer Rights Act 2015), FeelRight shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of this website or reliance on its content.

Nothing in this disclaimer limits or excludes our liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under English law.

7. Contact

For any queries relating to this disclaimer, please contact: oscarsheff@feelright.uk